Privacy Policy

We collect only information reasonably necessary to operate our website, respond to customers, protect our services, and provide requested communications.

A. Information You Provide Directly

Depending on how you interact with us, we may collect:

• Name
• Email address
• Telephone or mobile number
• Mailing or business address, if voluntarily provided
• Inquiry type
• Product or antique you are interested in
• Proposed offer price
• Questions, comments, and other inquiry details
• Information contained in communications with us
• Photographs, documents, or files submitted with an inquiry
• Newsletter subscription preferences
• SMS notification or verification preferences
• Records of SMS consent, opt-in, opt-out, and related messaging preferences
• Information provided when requesting support or contacting us

Please do not submit highly sensitive personal information through inquiry forms or file uploads unless it is reasonably necessary for your request.

B. Verification Information

When phone verification is used, we may process:

• Mobile telephone number
• Verification request status
• One-time verification code information
• Verification timestamps
• Attempt counts
• Security and abuse-prevention information

Verification codes are intended only to confirm access to a telephone number and should not be shared with another person.

C. Administrative User Information

For authorized Alexander’s Antiques personnel using our administrative portal, we may process:

• Name
• Business email address
• Telephone number
• Role and permissions
• Login and authentication information
• Notification preferences
• Administrative activity and security logs

D. Information Collected Automatically

When you access our website, our systems and service providers may automatically collect technical information such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Date and time of access
• Referring page or website
• Approximate location derived from an IP address
• Session information
• Error logs
• Security events
• Performance and diagnostic information

We may use cookies, local storage, server logs, and similar technologies for these purposes.

E. Information We Do Not Currently Collect Through Online Checkout

Alexander’s Antiques does not currently offer payment or checkout functionality through this website.

Accordingly, we do not currently request or directly process payment-card information through the website.

If online payment functionality is introduced in the future, this Privacy Policy will be updated as appropriate.

We may use personal information to:

• Operate, maintain, secure, and improve the website
• Display and manage our antique collection
• Respond to product inquiries
• Respond to requests for information
• Process and evaluate offers
• Communicate regarding antiques or inquiries you have expressed interest in
• Send requested phone verification codes
• Authenticate or protect access to certain functionality
• Notify authorized administrators about new inquiries, offers, or contact requests
• Deliver transactional email or SMS communications
• Manage newsletter subscriptions
• Prevent spam, fraud, abuse, unauthorized access, and security incidents
• Troubleshoot technical issues
• Maintain business and communication records
• Analyze website reliability and performance
• Comply with legal, regulatory, tax, accounting, or law-enforcement requirements
• Establish, exercise, or defend legal rights
• Enforce applicable website terms or policies
• Carry out other purposes disclosed to you at the time information is collected

We do not use personal information for materially unrelated purposes without providing additional notice or obtaining consent where required by law.

Alexander’s Antiques may use SMS for limited operational purposes, including:

• One-time verification or authentication codes requested by a user;
• Account or security-related communications;
• Optional notifications about replies to a specific customer inquiry;
• Optional new-inquiry notifications to individually opted-in authorized staff; and
• Other transactional or operational communications for which the recipient has provided appropriate consent.

We do not use enrollment in these SMS programs as authorization to send unrelated marketing messages.

Where recurring SMS notifications are offered, participation is voluntary and is not a condition of purchase, inquiry submission, account access, or staff portal access.

Message frequency may vary.

Message and data rates may apply.

Recipients may reply:

STOP to opt out of applicable recurring SMS messages.

HELP for assistance.

Where supported, additional recognized opt-out requests may also be honored.

Opting out of SMS may prevent us from providing features that depend upon SMS delivery.

SMS Privacy Commitment

Your mobile information will not be sold, rented, or shared with third parties or affiliates for promotional or marketing purposes.

We will not transfer or disclose SMS opt-in information or consent to another organization for that organization's independent marketing or promotional purposes.

SMS opt-in information and consent are excluded from any data-sharing arrangement involving marketing, advertising, lead generation, or promotional activities.

We may disclose limited mobile information, SMS consent status, and related information to service providers strictly as necessary to operate the messaging service, including:

• SMS platform providers;
• Telecommunications providers;
• Mobile network operators;
• Infrastructure and security providers; and
• Vendors necessary to transmit, route, secure, or administer the requested messages.

Such providers may use the information only as permitted under their agreements with us, applicable law, and the purpose for which it was disclosed.

We may also disclose information where required by law, court order, legal process, or a valid governmental request.

Consent to receive SMS communications is not transferred to another party for that party's own messaging campaign.

We may retain records reasonably necessary to demonstrate:

• When consent was provided
• The method through which consent was provided
• The telephone number associated with the consent
• Applicable consent language
• Opt-out requests
• Messaging preferences
• Relevant timestamps

These records may be retained after an opt-out when reasonably necessary to demonstrate compliance, maintain suppression records, resolve disputes, prevent unwanted future messages, or comply with law.

Industry messaging guidance recommends maintaining opt-in and opt-out records and honoring consumers' messaging choices.

You may voluntarily subscribe to receive email communications from Alexander’s Antiques.

Marketing or newsletter emails may contain an unsubscribe mechanism.

If you unsubscribe, we may retain limited information such as your email address on a suppression list so that we can honor your request and avoid unintentionally re-subscribing you.

Transactional communications relating to an inquiry, request, security matter, or other existing interaction may still be sent where permitted by law and necessary to provide the requested service.

We do not sell newsletter subscriber lists.

We may use cookies and similar technologies for purposes such as:

Essential Technologies

Necessary to operate the website, provide security, maintain sessions, remember basic preferences, and prevent abuse.

Performance and Analytics

Used to understand website performance, identify errors, analyze aggregate usage, and improve functionality.

Security Technologies

Used to detect suspicious requests, automated abuse, fraud, unauthorized access, or other security threats.

If we introduce non-essential advertising or behavioral tracking technologies in the future, we will provide additional disclosures and choices where required by applicable law.

Users may also control certain cookies through their browser settings.

Disabling some technologies may affect website functionality.

We do not disclose personal information indiscriminately.

We may disclose information to the following categories of recipients where reasonably necessary.

Service Providers

Companies that provide services on our behalf, such as:

• Website hosting
• Cloud infrastructure
• Content delivery
• Database hosting
• File and image storage
• Backup services
• Email delivery
• Telecommunications and SMS delivery
• Fraud and spam prevention
• Cybersecurity
• Technical monitoring
• Analytics
• Customer support
• Professional services

These providers may process personal information only in connection with services they provide to us and subject to applicable contractual and legal restrictions.

Professional Advisers

We may disclose information to attorneys, accountants, auditors, insurers, consultants, or other professional advisers where reasonably necessary.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

• Comply with applicable law;
• Respond to valid subpoenas, warrants, court orders, or government requests;
• Protect our rights, property, systems, customers, employees, or others;
• Investigate fraud or security incidents;
• Prevent unlawful or harmful activity; or
• Establish, exercise, or defend legal claims.

Business Transactions

If Alexander’s Antiques or substantially all of its relevant assets are involved in a merger, acquisition, financing, restructuring, sale, bankruptcy, or similar transaction, personal information may be disclosed as part of that process subject to applicable law.

SMS opt-in consent does not become permission for an acquiring or third-party business to use that consent for unrelated marketing purposes.

As of the Effective Date of this Privacy Policy:

We do not sell personal information for monetary consideration.

We do not sell, rent, or provide mobile numbers or SMS consent information to third parties or affiliates for their marketing or promotional purposes.

We also do not knowingly use personal information for cross-context behavioral advertising in a manner that constitutes “sharing” under applicable California law.

If our practices materially change, we will update this Privacy Policy and provide legally required notices and opt-out mechanisms before engaging in such activity.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention depends on factors including:

• The nature and sensitivity of the information;
• The reason the information was collected;
• The duration of our relationship with you;
• Business recordkeeping requirements;
• Applicable legal or regulatory requirements;
• Fraud and security considerations;
• Potential or actual disputes;
• Applicable limitation periods; and
• The need to document consent or opt-out requests.

Examples include:

Inquiry and contact records: retained for a reasonable period necessary to respond to the inquiry, maintain business records, address follow-up communications, and resolve disputes.

Uploaded images and files: generally retained together with the inquiry to which they relate.

Newsletter information: retained while you remain subscribed, with limited suppression information potentially retained after unsubscribe.

SMS consent and opt-out records: retained for the period reasonably necessary to document consent and honor opt-out requests.

Security and technical logs: retained according to operational, security, and legal requirements.

Administrative accounts: retained for the duration of authorized access and for a reasonable security/audit period afterward.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with our operational practices and applicable law.

We use administrative, technical, and organizational safeguards reasonably designed to protect personal information against unauthorized access, alteration, loss, misuse, disclosure, or destruction.

Depending on the system and information involved, safeguards may include:

• Access controls
• Authentication controls
• Role-based permissions
• Secure communications
• Restricted administrative access
• Network and application security controls
• Logging and monitoring
• Backup procedures
• Secure infrastructure and cloud services
• Abuse prevention and rate limiting

No website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

If we become aware of a security incident involving personal information, we will evaluate and provide legally required notifications where applicable.

Depending on where you live and the laws applicable to Alexander’s Antiques, you may have rights concerning your personal information.

These may include the right to:

• Request confirmation of whether we process your personal information;
• Request access to certain personal information;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Obtain information concerning categories of information collected or disclosed;
• Request a portable copy of certain information;
• Opt out of certain sales, sharing, targeted advertising, or profiling where applicable;
• Withdraw consent where processing is based on consent;
• Appeal certain privacy-rights decisions where applicable; and
• Exercise privacy rights without unlawful discrimination.

These rights are subject to applicable legal limitations and exceptions.

We may need to verify your identity before processing a request.

We may deny or limit a request where permitted or required by law and will provide an explanation where legally required.

To submit a privacy request, contact:

Email: alex@alexantiques.com

Mail: Alexander’s Antiques
1050 2nd Ave #43, New York, NY 10022, United States

Where applicable law requires another request method, such as a toll-free telephone number or dedicated request form, we will make that method available.

This section applies only to the extent the California Consumer Privacy Act, as amended (“CCPA”), applies to Alexander’s Antiques and to the relevant information.

Depending on applicable law, California residents may have rights to:

• Know categories and specific pieces of personal information collected;
• Know categories of sources;
• Know business or commercial purposes for collection;
• Know categories of recipients;
• Request deletion;
• Request correction;
• Opt out of sale or sharing;
• Limit certain uses or disclosures of sensitive personal information where applicable; and
• Receive equal service and pricing when exercising privacy rights.

Categories We May Collect

Depending on your interaction with us, categories may include:

• Identifiers;
• Internet or electronic network activity;
• Commercial or inquiry information;
• Communications and correspondence;
• Approximate geolocation information;
• Audio, electronic, visual, or similar information, including voluntarily submitted photographs;
• Professional or employment-related information relating to authorized administrative users;
• Account authentication information; and
• Inferences strictly necessary for security, fraud prevention, or service operation.

We collect these categories from users, their devices, authorized business personnel, and service providers supporting our operations.

We use them for the purposes described in this Privacy Policy.

Sale or Sharing

Based on our current practices:

We do not sell personal information.

We do not sell or share SMS opt-in information for advertising, promotional, or marketing purposes.

If we begin activity that constitutes “selling” or “sharing” under California law, we will provide legally required notices and opt-out mechanisms.

Where applicable law requires recognition of a valid universal opt-out mechanism, such as the Global Privacy Control, we will process supported signals with respect to processing activities that are legally subject to such an opt-out.

Because browser technologies and legal requirements continue to evolve, some browser “Do Not Track” signals may not produce a standardized response.

If European or UK data protection law applies to our processing of your personal information, the lawful basis for processing may include:

Contract or Pre-Contractual Steps

For example, responding to an inquiry or request you initiate.

Legitimate Interests

Including:

• Operating the website;
• Securing our systems;
• Preventing fraud and abuse;
• Responding to customers;
• Maintaining business records; and
• Improving service reliability.

We rely on legitimate interests only where those interests are not overridden by applicable privacy rights.

Consent

For activities requiring consent, such as certain communications or non-essential technologies where applicable.

Consent may be withdrawn at any time, without affecting processing lawfully conducted before withdrawal.

Legal Obligations

Where processing is necessary to comply with applicable law.

Where applicable, individuals may also have rights to access, correct, erase, restrict or object to processing, request portability, withdraw consent, and lodge a complaint with an appropriate supervisory authority.

Alexander’s Antiques operates in the United States.

If you access our website from another country, your information may be processed in the United States or other locations where our service providers operate.

Where applicable law requires specific safeguards for international transfers, we will use legally recognized mechanisms appropriate to the relevant transfer.

Our website and services are not directed to children under 13 years of age.

We do not knowingly collect personal information online from children under 13.

If we learn that we have collected personal information from a child in circumstances prohibited by applicable law, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided information improperly may contact us using the information below.

Our website may contain links to marketplaces, social networks, payment services, mapping services, or other third-party websites.

These third parties operate independently from Alexander’s Antiques.

We are not responsible for their privacy practices, content, security, or terms.

Information you provide directly to a third party is governed by that third party’s policies.

We encourage users to review the applicable privacy policies before submitting personal information to third-party services.

If you upload photographs, documents, or other materials through an inquiry form, you represent that you have the right to provide those materials to us.

Please avoid including unnecessary:

• Government identification numbers;
• Financial account information;
• Medical information;
• Passwords;
• Highly confidential information; or
• Personal information concerning another person without appropriate authorization.

Uploaded materials may be made available to authorized Alexander’s Antiques personnel and service providers strictly as necessary to respond to your inquiry and operate our systems.

We do not currently use personal information to make solely automated decisions that produce legal or similarly significant effects concerning website visitors or customers.

We may use automated tools for fraud prevention, spam detection, security, rate limiting, and technical protection.

We may update this Privacy Policy periodically to reflect:

• Changes to our services;
• New technologies;
• Legal or regulatory developments;
• Changes to service providers; or
• Changes to our privacy practices.

When we make changes, we will update the “Last Updated” date.

Where required by applicable law, we will provide additional notice or request consent before materially changing how previously collected information is used.

For privacy questions, requests, or concerns, contact:

Alexander’s Antiques
Operated by ALEXANDER’S ANTIQUES INC.

Email: alex@alexantiques.com

Website: https://alexantiques.com

Mailing Address: 1050 2nd Ave #43, New York, NY 10022, United States

For SMS assistance, reply HELP to an applicable Alexander’s Antiques SMS message or contact us at the email address above.

To discontinue applicable recurring SMS communications, reply STOP.

At or before collecting personal information through forms on our website, Alexander’s Antiques may collect identifiers, contact information, inquiry information, communications, uploaded content, telephone numbers, messaging preferences, and related technical information.

We use this information to:

• Respond to inquiries;
• Process requests and offers;
• Provide requested verification codes;
• Provide authorized operational notifications;
• Communicate with users;
• Secure and operate our website; and
• Maintain appropriate business records.

We do not sell personal information for monetary consideration.

Mobile telephone information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for promotional or marketing purposes.

Additional information about our collection, use, retention, disclosure, and your privacy rights appears throughout this Privacy Policy.